55200 Privacy Policy — User Information Protection
This document explains how the 55200 platform collects, stores, uses and protects the personal information of users in Malaysia. Your privacy is our priority, and we are committed to handling your data transparently and responsibly.
Effective Date: 1 January 2026. This policy applies to all registered users and visitors of the 55200 platform.
Information We Collect
When you register and use the 55200 platform, we collect several categories of information to ensure our services operate reliably and securely.
Account Information
Includes your full name, date of birth, email address, phone number, and other details provided during registration. This information is used to verify your identity and manage your account.
Device & Browser Information
We automatically collect technical information such as IP address, browser type, operating system, screen resolution and device model. This data helps us optimise the user experience across different devices.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), we collect the necessary information for transactions, such as details of the payment method you use. Full card details are not stored in our system — payments are processed using industry-standard encryption.
Platform Usage Data
We record activity within the platform, including games played, bets placed, session times and in-platform navigation. This data is used to improve service quality and detect any suspicious activity.
How We Use Your Information
The information we collect is used exclusively for the following purposes and will not be used beyond the scope stated here without your consent:
- Identity verification and account security — ensuring only the rightful account owner can gain access.
- Processing financial transactions — securely and accurately handles deposits and withdrawals in MYR.
- Legal compliance — complying with Malaysian legal requirements on data protection and anti-money laundering.
- Platform improvement — analysing usage patterns to improve the interface, performance and overall user experience.
- Account-related communications — sending important notifications about your account, transactions or policy changes via email or SMS.
- Fraud prevention — detecting and investigating any suspicious activity that may compromise the platform or other users.
55200 does not sell, rent or share users' personal information with third parties for commercial marketing purposes.
Cookies & Tracking Technologies
The 55200 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly.
Essential Cookies
Required for core platform operations such as login session authentication and maintaining your account settings. These cookies cannot be disabled without affecting platform functionality.
Performance Cookies
Helps us understand how users interact with the platform — which pages are visited most, how long sessions last, and any technical errors encountered. All such data is analysed in aggregate and anonymised form.
Cookie Controls
You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality and experience of the 55200 platform. For more information on managing cookies, refer to the help section of your browser.
Data Storage & Security Measures
User data security is a responsibility we take seriously. 55200 implements a range of technical and organisational measures to protect your personal information from unauthorised access, modification, disclosure or destruction.
The security measures we employ include:
- Data encryption in transit using industry-standard security protocols.
- Strict access controls — only authorised personnel may access user data, and only to the extent required for their role.
- Continuous system monitoring to detect any unauthorised access attempts.
- Passwords are stored in encrypted format — 55200 never stores passwords in plain text.
User data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws in Malaysia. Once the retention period ends, data will be securely deleted or anonymised.
User Rights & How to Contact Us
As a 55200 platform user, you have the following rights regarding your personal information:
Right of Access
You have the right to request a copy of the personal information we hold about you. Such requests will be processed within a reasonable timeframe.
Right to Rectification
If the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You may update certain information directly through your account settings, while some changes may require additional verification.
Right to Erasure
Under certain circumstances, you have the right to request deletion of your personal information. However, we may be unable to fulfil such requests in full where there is a legal obligation to retain the data.
Privacy Policy Changes
55200 reserves the right to update this privacy policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of material changes via the platform. Continued use of the platform following any amendments constitutes acceptance of the updated policy.
Contact Privacy Support
For any enquiries, requests or complaints relating to your data privacy on the 55200 platform, please reach out to our support team via email: [email protected]. We will endeavour to respond to all privacy-related enquiries within a reasonable timeframe.